HIE Services

The Mass HIway offers a range of services designed to assist Massachusetts care providers with adopting and using Health Information Exchange (HIE) to improve care coordination and care quality. The services support the utilization of HIE, Query HIE, Event Notification Services (ENS), and Public Health Reporting. Click on the options below to review the available services. To initiate personalized support provided by our HIway Account Managers, click here.

The Mass HIway offers Direct Messaging, a way to safely and securely exchange health information between healthcare entities to coordinate patient care.

The Mass HIway enables the electronic submission of reporting to public health registries in order to improve public health research, intervention, and program development.

Event Notification Services alert subscribing providers about their patients’ admissions and discharges to and from emergency departments, hospitals, and post-acute care facilities.

HIway Account Managers are available to assist in evaluating your organization's HIE readiness, implementing HIE technology, and developing use cases and workflows.